Returns & Exchanges

At Guzzini, we strive for perfection in every detail of your home, but if you are not entirely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange. Please ensure that all items are returned in their original packaging and in unused condition to qualify for processing.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in the original Guzzini box, ensuring all protective materials are included to prevent damage during transit.

3

Ship Your Items

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing